This product is for reptiles and amphibians. Do not use for other purposes. Keep out of reach of children and people with dementia. This product is a fragile item. Strong impact may result in cracks and cut your hands. Do not use if broken. Since it uses natural ingredients, there may be unevenness, variations or speckles, but this does not indicate a quality problem. As it is baked, there may be minor chips and scratches. Due to its porous structure, it may stain if the pigment deposits due to the surface of the flooring, but it does not affect its performance. If used in an organism type that excavates flooring, it is possible to dig back the plate.
Ingredients.
Clay, bacillus bacteria.
Directions.
According to the size and biological characteristics of your cage, please use the number of sheets you like under the floor. If you are concerned about the powder on the plate surface, please wash it lightly before use. Please do not use detergent. When adding humidity: Soak the plate in water for about 10 seconds, then place it under the floor. We recommend installing it under a shelter where you want to increase the humidity inside the cage. After installation, apply more moisture from the top of the floor material to the plate with a spray spray. When moisture is concerned about: Place the plate under the flooring while it is dry. We recommend placing it under a water dish or food dish where moisture or mildew is a concern. This product supports humidity management in the cage, and it does not provide complete moisture control with this product alone. Please check the humidity inside the cage with a hygrometer etc. There may be cases where mold generated by leftovers and droppings may not be suppressed. Even if it gets dirty, the effects of bacteria will last, but please replace it if you are concerned about stains or odors. For hygienic use, remove it from the cage and wash it with water and dry it in the sun.
Setup & Use
- It goes under the flooring. Use as many plates as suits the size of your cage and the animal.
- To add humidity, soak the plate in water for about 10 seconds and lay it under the floor, preferably below a shelter. Then spray water down through the flooring onto the plate.
- If damp and mould are the worry, put the plate in dry, under a water dish or food dish.
- If powder on the surface bothers you, rinse it lightly first. Do not use detergent.
- It supports humidity control only. Keep a hygrometer in the cage and check it. Do not use a cracked plate, and a digging animal can turn it up.
Returns & Replacement
Returns are accepted within 7 days of delivery, provided the item is unused and in its original packaging. Manufacturer-sealed items cannot be returned once the seal is broken, and sale-priced items are not refundable.
If your item arrives defective or damaged, message us on WhatsApp with your order number, or email us if you would rather, and we will replace it. Approved replacements are delivered within 3 to 5 business days. Transit damage is covered by insurance on every shipment. If tracking shows delivered but nothing reached you, tell us within 48 hours, which is the reporting window Indian couriers allow. Damage caused during installation or use is not covered; replacement spares for such cases are chargeable.
Full terms are on our Cancellation & Returns page.