Habitrail Retreat is a main habitat unit that serves as a safe and secure central living area for hamsters. Habitrail Retreat is completely compatible with all other Habitrail items. The cage is made of plastic and wiring for both durability and excellent air circulation.

A deep base design with rounded corners makes cleaning easy and minimizes messiness. A large plastic door allows easy access to your pet and it has a lock to keep your pet securely inside. Two windows allow you to connect other Habitrail items using our patented Lock Connectors (sold separately).

Habitrail Retreat also includes a balcony with a secure ramp for hamsters to climb up, a quiet exercise wheel, a chew-proof water bottle and holder with stainless steel tip, a food dish and a litter guard.

Size : 41 cm L x 25 cm W x 24 cm  H (16″ x 10″ x 9.5″)

Returns & Replacement

Returns are accepted within 7 days of delivery, provided the item is unused and in its original packaging. Manufacturer-sealed items cannot be returned once the seal is broken, and sale-priced items are not refundable.

If your item arrives defective or damaged, message us on WhatsApp with your order number — or email us, if you would rather — and we will replace it. Approved replacements are delivered within 3 to 5 business days. Transit damage is covered by insurance on every shipment. If tracking shows delivered but nothing reached you, tell us within 72 hours, which is the reporting window Indian couriers allow. Damage caused during installation or use is not covered; replacement spares for such cases are chargeable.

Full terms are on our Cancellation & Returns page.